Getting started with Global Smart Assist is simple. We learn your operation, prepare the agent, follow your dispatch process, and give you a real 4-day trial so you can test the service before making a long-term decision.
We learn about your company, dispatch system, call flow, booking process, and support needs.
The assigned agent receives customer service preparation, software familiarization, and process instructions before the shift begins.
You test our support in your real working environment and see how we handle your calls, bookings, and dispatch process.
If the service is not the right fit after the 4-day trial, there is no charge.
Before anything begins, we take time to understand how your taxi or private hire company operates.
Every company has its own way of handling bookings, customer calls, driver communication, delays, account work, and dispatch rules. We do not expect you to change your process to fit us.
Once we understand your operation, we prepare the assigned agent before the shift begins.
Our agents are trained in customer service and receive software and process familiarization based on your company's workflow.
The 4-day trial allows you to test Global Smart Assist in a real working environment.
This is not just a conversation or a promise. You get to see how our support works with your actual calls, bookings, dispatch flow, and customer expectations.
After the 4-day trial, you decide whether Global Smart Assist is the right fit for your company.
If you are happy with the service, we can discuss ongoing support based on your coverage needs. If the service is not the right fit after the trial, there is no charge.
No risk. No long-term commitment. Just quality dispatch support you can test before making a decision.
Managing in-house dispatch or answering staff can work well, but it also comes with ongoing responsibility. Global Smart Assist gives taxi and private hire companies a practical way to reduce that pressure.
Global Smart Assist is not about taking control away from your business. You remain in control of your customers, your drivers, your standards, and your dispatch process.
To prepare properly, we only need the key details that help us understand your operation.
The better we understand your workflow before the shift begins, the smoother the trial becomes.
During the trial, our goal is to support your operation professionally, follow your instructions, and give you a real chance to judge the service.
Calls are handled with patience, clarity, and respect for your company's reputation.
We follow your booking rules, dispatch process, and escalation instructions.
You can review how well the support fits your operation before making any long-term decision.
Start your 4-day risk-free trial and test Global Smart Assist inside your real taxi operation.
If the service is not the right fit after the trial, there is no charge.